How can we help you today?

We offer flexible payment plans to pay off your balance over time. Look up your account to see what your options are.

Signing up for a payment plan will help you avoid legal penalties. Once you look up your account, you can request a reminder to sign up later.

For questions about enrolling in a payment plan, please call us at (504) 502-9020.

For all other questions about your City of New Orleans account, please call The City of New Orleans directly at (504) 658-1717.